What is ‘World Class Service’?

At various free workshops and seminars we’ve helped run this year in St Andrews, we asked you to come up with your definitions of ‘world class service’.  Here is a graphic representation (courtesy of http://www.wordle.net) of what you said.  The bigger the word, the more often it was used. Wordle: 'What is World Class?'

What do you think? Are you surprised about which words came up most often? Are there any that you would add? Tell us about them by commenting below and we’ll make a new Wordle of your comments.

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